Welcome to Maayandi Lamp Oil, a unit of Zebra Lubricants. This Shipping and Delivery Policy outlines the terms and conditions relating to the shipment and delivery of products purchased through www.lampoil.co.in.
Order Processing
All orders are processed after successful payment confirmation.
Orders are generally processed within 1 to 3 business days. Orders placed on Sundays or public holidays will be processed on the next working day.
In case of unexpected delays due to high order volumes or operational reasons, customers will be informed through email, phone, or WhatsApp.
Shipping Coverage
We currently deliver products across India through trusted courier and logistics partners.
Delivery service is subject to courier serviceability at the destination PIN code.
Shipping Charges
Shipping charges are calculated based on delivery location, shipment weight, order value, and logistics partner rates.
Applicable shipping charges will be displayed during checkout before payment is completed.
Estimated Delivery Time
Estimated delivery timelines are as follows:
Tamil Nadu: 2 to 5 Business Days
South India: 3 to 7 Business Days
Rest of India: 5 to 10 Business Days
Delivery timelines are indicative and may vary depending on courier availability and destination.
Shipment Tracking
Once an order is dispatched, tracking details may be shared through email, SMS, or WhatsApp wherever applicable.
Customers can use the tracking information provided to monitor shipment status.
Delivery Delays
Delivery may be delayed due to circumstances beyond our control, including but not limited to:
- Natural disasters
- Extreme weather conditions
- Government restrictions
- Public holidays
- Transportation disruptions
- Courier operational issues
- Remote delivery locations
Maayandi Lamp Oil shall not be liable for delays caused by such events.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect address, PIN code, or contact number is provided, delivery may be delayed or unsuccessful. Additional shipping charges may apply for re-dispatching the shipment.
Damaged Shipments
If a shipment is received in damaged condition, customers must notify us within 48 hours of delivery.
Customers should provide:
- Order Number
- Photographs of the product
- Photographs of the outer packaging
- Photographs of the shipping label
Claims received after 48 hours may not be eligible for replacement or refund.
Partial Deliveries
Orders containing multiple products may be shipped separately depending on stock availability and logistics requirements.
Customers will be informed whenever applicable.
Contact Information
For shipping-related inquiries, please contact:
Maayandi Lamp Oil
A Unit of Zebra Lubricants
GSTIN: 33BVCPM1514M1ZQ
Email: sales@lampoil.co.in
Website: www.lampoil.co.in
By placing an order on www.lampoil.co.in, you agree to this Shipping and Delivery Policy.